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Information Development |
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"We help you in creating simple and easy to use technical documents for your products!" |
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Process Model
Deliver Clear, Crisp and Correct Documents
This is the principle based on which the Value Added Language Services (VALS) team works. Powered by strong language skills, capacity to understand latest technologies, aptitude to learn new generation tools and a clear understanding of the documentation process, the VALS team delivers world-class documents. On-time delivery, quality and commitment to the end user are the watchwords.
Our technical writers need very little time from the SMEs since the writers read the SRS and associated technical material, install the software, and use it to get a better user perspective. UI testing and product testing are the fringe benefits for the customers.
Strengths to produce documents of international standards
- Passion for impeccable English
- Use of simple technical English
- Capacity to handle software and hardware products
- Well defined processes matching international standards as suggested by JoAnn Hackos
- Strong base of science and technology
- Multiple review cycles to deliver ready-to-ship documents
- Information mapping methodologies
Services
- Creation of end user documents
- Content management systems using the concept of single sourcing to avoid conflicts arising due to updates on the other parts of the document
- Review of existing documents for language, content, presentation, formatting and graphics
- Re-engineering of the documents in the latest formats to suit the end-users on multiple platforms
- Creation of software documentation such as design documents and source manuals, and corporate documentation such as product brochures, presentations and QMS
Supported Tools
- Epic Editor, FrameMaker, Word, Open Office, PageMaker
- RoboHelp, HTML Help, JavaDoc
- Illustrator, PhotoShop, SnagIT
- FlashMX
- Visio
Supported Domains
- Telecom
- Imaging
- Networking
- Embedded Systems
- Industrial Automation
- Business Application
- Consumer Electronics
Supported Documents
- Manuals
- Online Help
- Release Notes
- Presentations
- API Guides
- Flash Demo
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